IMPORTANT: This solution is for models that have USB Connection Mode Settings.
If you are using a USB hub, remove it and try connecting the Walkman to the PC’s USB ports directly to check that they recognize the Walkman. Connect the Walkman to all of the PC’s USB ports and check that they recognize the Walkman. If the Walkman’s WM-PORT or USB cable terminal is dirty, clean it with a soft cloth.Ĭheck that the PC’s USB ports recognize the Walkman. Fine dust or dirt particles may prevent recognition. See Help Guide for compatible OSes by model.Ĭheck that the USB cable is not dirty. NOTE: If your model is NW-A100/NW-ZX500 series, refer to the following article: How to transfer content from a computer to the Walkman player.Ĭheck that the Walkman is compatible with the OS. Follow the steps below if your computer of computer software doesn't recognize your Walkman player:
